Blue Ant ST3 and IPhone: A Marriage Made Somewhere Other Than Heaven Gets Repaired

On the recommendation of a good friend who is pretty tech savvy I bought a Blue Ant Supertooth 3 (ST3) through Amazon.com. I use an older iPhone.

First-time setup went flawlessly.

Nothing has worked since.

It turns out the ST3 and the iPhone don't talk to each other for address book upload (I blame Apple for this; how can they charge me several hundred dollars for a phone that lacks a simple connection feature that $79 phones *all* have?). I guess I could learn to live with that (though voice dialing was one thing I thought I was getting with the ST3). But then I went to use the ST3 and it wasn't paired with the iPhone any longer. I didn't do anything in between those experiences other than try to upload the directory.

Now when the ST3 is power-cycled it says "No phone detected." I try to pair up from the iPhone and even when the iPhone detects the ST3, pairing us impossible. Either nothing happens or I get asked for a code and when I enter 0000, I get an "invalid code" error.

IOW, this is a completely negative experience.

I hear good things about Blue Ant support. Guess I'll find out tomorrow.

UPDATE: I called Blue Ant support and they got me paired again. Seems that if you run into this kind of problem, you have to hold down the green button to power it on and then keep holding it until the pairing process starts again. I don't find that in their documentation or troubleshooting guide. So now it works but the address book doesn't upload. Blue Ant informed me that cracked iPhones on other networks do the upload fine, so it seems it's likely an AT&T issue.